Frequently Asked Questions
Everything you need to know about transforming your reading experience with iChatbook
Getting Started
What is iChatbook?
iChatbook is an AI-powered reading companion that transforms your reading experience. It allows you to have natural conversations about any book, get instant clarification, and gain deep insights as if you had the author on speed dial.
How do I get started?
Simply sign up for a free account, choose a book from our library or upload your own, and start asking questions. Our AI will guide you through the reading experience with personalized insights and explanations.
Do I need to download an app?
iChatbook works on any device with a web browser. We also have dedicated mobile apps for iOS and Android for the best reading experience on the go.
Features & Functionality
Can I upload my own books?
Yes! You can upload PDFs, EPUBs, and other common ebook formats. Our AI will analyze the content and be ready to discuss it with you instantly.
How does the AI understand context?
Our advanced AI technology analyzes the entire book to understand themes, characters, plot, and deeper meanings. It maintains context throughout your conversation, remembering previous questions and building on your understanding.
Can I use iChatbook offline?
You can download books and your notes for offline reading. However, AI conversations require an internet connection to access our powerful language models.
Is iChatbook suitable for academic use?
Absolutely! Many students and researchers use iChatbook for deeper literary analysis, understanding complex texts, and preparing for exams. We provide citations and references to support academic work.
Pricing & Plans
Is there a free trial?
Yes! We offer a 7-day free trial with full access to all features. No credit card required to start.
What plans are available?
We offer Individual, Student (with 50% discount), Family, and Team plans. Each plan includes unlimited books and AI conversations, with Team plans adding collaboration features.
Can I cancel anytime?
Yes, you can cancel your subscription anytime. You'll continue to have access until the end of your billing period.
Do you offer educational discounts?
Yes! Students and educators get 50% off all plans with a valid .edu email address. We also offer special pricing for schools and libraries.
Privacy & Security
Is my reading data private?
Your privacy is our priority. Your reading history, notes, and conversations are encrypted and never shared with third parties. Only you have access to your personal library and insights.
Do you use my data to train AI?
No, we do not use your personal reading data or conversations to train our AI models. Your interactions remain completely private.
Can I export my data?
Yes, you can export all your notes, highlights, and reading history at any time in various formats including PDF, Markdown, and JSON.
Technical Support
What languages are supported?
iChatbook currently supports English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, and Korean, with more languages being added regularly.
What if the AI gives incorrect information?
While our AI is highly accurate, we recommend cross-referencing important information. You can report any inaccuracies, and our team continuously improves the system.
How do I contact support?
You can reach our support team 24/7 through the in-app chat, email at support@ichatbook.com, or visit our Help Center for instant answers.
Still Have Questions?
Our support team is here to help you get the most out of your reading journey.